In this case, you should double-check the physical connection, ensuring that both ends of the video signal cable are correctly connected in the correct in and out ports. If the problem surfaces before signing into Windows 10, it's likely a problem with the connection between the device and display. The instructions below outline the steps to troubleshoot and resolve the most common issues on Windows 10. When a black screen occurs, there are many things to consider, including problems with hardware or software. How to fix black screen checking connection problems on Windows 10
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